CEC - Correspondence - Grievance Redressal CC-Customer Experience Center-Customer Experience Center - Customer Service
Kotak Mahindra Bank · mumbai, India
customer servicecredit cardscommunicationproblem solvingteam playerexperienced
Job Description
Handle customer queries and complaints primarily for credit cards. Ensure adherence to service level agreements and information security norms. Provide end-to-end resolution for customer complaints and maintain logs as specified by the process.
Qualifications
Graduate
Skills Required
- customer service
- credit cards
- communication
- problem solving
- team player
Location
City: mumbai · Country: India