Senior Executive
EXL Service · noida, India
good communicationcustomer servicecomplaint investigationdocumentationproblem solvingexperienced
Job Description
Independently conducts complaint investigations and ensures thoroughness in findings and documentation. Adheres to service level agreements on complaints handling and identifies potential problem areas for management recommendations.
Qualifications
Graduate
Skills Required
- good communication
- customer service
- complaint investigation
- documentation
- problem solving
Location
City: noida · Country: India