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Associate/Sr Associate

EXL Service · noida, India
dispute resolutioncustomer serviceattention to detailms officecommunicationanalyticalfresher

Job Description

The role involves resolving disputed account issues, processing received disputes, and classifying them appropriately. Candidates will prepare correspondence and follow up on investigations, while maintaining documentation according to policy. A good understanding of credit card statements and strong English comprehension skills are essential.

Qualifications

Any Graduate

Skills Required

  • dispute resolution
  • customer service
  • attention to detail
  • ms office
  • communication
  • analytical

Location

City: noida · Country: India