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Customer Service Representative

EXL Service · pune, India
customer servicecommunicationcrmmultilingualorder processingproblem solvingexperienced

Job Description

We are seeking a highly motivated Customer Service Representative responsible for processing orders, resolving inquiries, and managing customer accounts. The role requires effective communication skills and proficiency in multiple languages, including English, German, Mandarin, and Arabic. Ideal candidates will have at least 1 year of customer service experience, preferably in e-commerce or retail.

Qualifications

Undergraduate

Skills Required

  • customer service
  • communication
  • crm
  • multilingual
  • order processing
  • problem solving

Location

City: pune · Country: India