Associate - CRM - Service Quality
Tata Capital · mumbai, India
customer servicecomplaint resolutiondata analysiscommunicationproblem solvingregulatory complianceexperienced
Job Description
The Associate will handle customer complaints and requests, ensuring timely resolution and effective communication with regulatory authorities. Responsibilities include analyzing customer data, coordinating with various departments, and maintaining high service quality standards. Previous experience in complaints management within NBFC or banking is preferred.
Qualifications
Bachelor Degree
Skills Required
- customer service
- complaint resolution
- data analysis
- communication
- problem solving
- regulatory compliance
Location
City: mumbai · Country: India