Cluster Manager - DSMG - UCL & TW FERA - Recovery
Tata Capital · lucknow, India
collectionscustomer satisfactionasset verificationlegal compliancerelationship managementcredit controlboth
Job Description
The Cluster Manager will handle collections for the assigned area, ensuring targets are met on resolution, flows, and credit costs. Responsibilities include minimizing NPAs, conducting asset verifications, and maintaining customer satisfaction through timely issue resolution. The role also involves building relationships with clients and ensuring compliance with legal guidelines.
Qualifications
Post Graduate/Graduate in any discipline
Skills Required
- collections
- customer satisfaction
- asset verification
- legal compliance
- relationship management
- credit control
Location
City: lucknow · Country: India