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Customer Service Executive - Personal Loans

Tata Capital · lucknow, India
customer servicedocumentationcompliancecross-sellingrelationship managementboth

Job Description

The Customer Service Executive will assist in identifying potential customers for personal loans and collect necessary documentation. Responsibilities include logging cases in the system, meeting customer requirements, and ensuring compliance with audit and RBI regulations under the guidance of a supervisor. The role also involves cross-selling multiple products and developing vendor relationships.

Qualifications

Under Graduate/ Graduate in any discipline

Skills Required

  • customer service
  • documentation
  • compliance
  • cross-selling
  • relationship management

Location

City: lucknow · Country: India