Analyst-KDNI
KPMG Global Services · bengaluru, India
time managementtroubleshootingdocumentationstakeholder managementcommunicationservice nowjirams officeanalytical skillsfresher
Job Description
The Analyst-KDNI role involves managing user requests and incidents efficiently, ensuring timely resolution within agreed SLAs. Responsibilities include providing 24/7 global application support, coordinating across teams, and maintaining documentation. Candidates should possess strong time management, communication skills, and familiarity with support tools like ServiceNow and Jira.
Qualifications
Post Graduation
Skills Required
- time management
- troubleshooting
- documentation
- stakeholder management
- communication
- service now
- jira
- ms office
- analytical skills
Location
City: bengaluru · Country: India