Sr. Client Services/Customer Care Support Analyst
S&P Global · gurugram, India
customer-supportsalesforcecommunicationanalyticalms-excelproblem-solvingboth
Job Description
The Customer Support Team at S&P Global Market Intelligence resolves customer service issues related to technical, functionality, and market/data queries. Responsibilities include user management, customer onboarding, and providing product expertise. The role requires effective communication and analytical skills to enhance customer satisfaction.
Qualifications
Strong communication and interpersonal skills, excellent organizational skills, ability to learn quickly and multitask, strong MS Excel skills.
Skills Required
- customer-support
- salesforce
- communication
- analytical
- ms-excel
- problem-solving
Location
City: gurugram · Country: India