Sr Operations Specialist, Operations
S&P Global · noida, India
client supportissue resolutionteam managementfinancial marketsdata analysissqlexcelapiregulatory reportingexperienced
Job Description
The Sr Operations Specialist will manage client support and issue resolution, ensuring timely responses to customer inquiries. This role involves collaborating with various teams to troubleshoot issues and improve processes. The candidate will lead a small team, set goals, and foster a positive work culture while maintaining high operational efficiency.
Qualifications
Bachelor’s or Master’s degree in business administration, technology, or a related field. Financial certifications such as FRM or CFA are a plus.
Skills Required
- client support
- issue resolution
- team management
- financial markets
- data analysis
- sql
- excel
- api
- regulatory reporting
Location
City: noida · Country: India