Project Management - Senior Manager
State Street · bengaluru, India
project managementclient experiencedata analyticsmarket researchstakeholder managementpresentation skillscustomer feedbackexperienced
Job Description
Join the Client Experience team at State Street to lead the global NPS Program, enhancing client-centric initiatives. Collaborate with stakeholders to analyze client feedback and drive organizational change. The role involves managing program activities, generating insights, and supporting cross-functional teams to improve client satisfaction.
Qualifications
Degree in Marketing, Finance, Business Administration or a numerate discipline preferred; 4 - 5 years of relevant experience in B2B or B2C Customer Experience, Marketing, Transformation or market research functions.
Skills Required
- project management
- client experience
- data analytics
- market research
- stakeholder management
- presentation skills
- customer feedback
Location
City: bengaluru · Country: India