Customer Service Advisor
Hinduja Global Solutions · cape town, South Africa
customer servicecommunicationproblem-solvingactive listeningtechnologyadaptabilityexperienced
Job Description
Join our on-site team as a Customer Service Advisor, where you’ll handle inbound calls and emails, troubleshoot issues, and provide personalized solutions. You will assist customers, upsell services, and document interactions accurately in a fast-paced environment. This role requires strong communication skills and the ability to navigate multiple systems.
Qualifications
Demonstrated (at least 1 year) of contact centre or customer-facing experience.
Skills Required
- customer service
- communication
- problem-solving
- active listening
- technology
- adaptability
Location
City: cape town · Country: South Africa