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3rd Line Service Desk Analyst

Hinduja Global Solutions · bengaluru, India
microsoft-serveractive-directoryoffice-365virtualizationnetworkingpowershellitilcloudexperienced

Job Description

Hinduja Global Solutions is seeking a 3rd Line Service Desk Analyst to provide advanced support across servers, networks, cloud platforms, and security. The role involves taking ownership of critical incidents, driving system improvements, and mentoring team members. Candidates should have expertise in Microsoft Server, Active Directory, Office 365, and virtualization technologies.

Qualifications

Demonstrated experience in 3rd Line IT support or senior technical escalation roles. Strong troubleshooting skills across server, network, and cloud environments.

Skills Required

  • microsoft-server
  • active-directory
  • office-365
  • virtualization
  • networking
  • powershell
  • itil
  • cloud

Location

City: bengaluru · Country: India