Inbound & Outbound Call Centre Agent
Hinduja Global Solutions · gurugram, India
customer servicecall handlingsaastroubleshootingcommunicationdata entryexperienced
Job Description
The Inbound & Outbound Call Centre Agent is responsible for handling calls from clients and service providers, providing first-level support, and managing work orders using a SaaS-based platform. The role requires excellent communication skills, basic troubleshooting abilities, and a commitment to customer service. Candidates should be willing to work night shifts and have prior experience in a call center environment.
Qualifications
Graduate or diploma holder in any discipline (preferred).
Skills Required
- customer service
- call handling
- saas
- troubleshooting
- communication
- data entry
Location
City: gurugram · Country: India