Customer Success Specialist
Hinduja Global Solutions · bengaluru, India
customer-successaccount-managementcommunicationrelationship-managementproduct-knowledgeexperienced
Job Description
The Customer Success Specialist is responsible for ensuring customer satisfaction, retention, and growth by building strong relationships and guiding customers through onboarding. This role involves identifying opportunities for product adoption and expansion, assisting with account onboarding, and monitoring customer engagement to mitigate churn risk.
Qualifications
At least two (2) years of experience in customer success, account management, or a client-facing role.
Skills Required
- customer-success
- account-management
- communication
- relationship-management
- product-knowledge
Location
City: bengaluru · Country: India