Customer Connect Specialist 1
Hinduja Global Solutions · bengaluru, India
customer servicecommunicationms officeempathyproblem solvingboth
Job Description
The Customer Connect Specialist is responsible for delivering excellent customer service by answering incoming calls, maintaining accurate records, and enhancing the customer experience. The role requires strong communication skills and the ability to empathize with customers. Continuous improvement and training participation are also essential.
Qualifications
Previous experience in a customer-facing role, preferably handling customer service, care, or success.
Skills Required
- customer service
- communication
- ms office
- empathy
- problem solving
Location
City: bengaluru · Country: India