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Associate Customer Service Manager

IDFC First Bank · sujangarh, India
branch operationscustomer servicebanking procedurescompliancedata entrykyccash transactionsdigital toolsexperienced

Job Description

The Associate Customer Service Manager is responsible for managing branch operations and delivering exceptional customer service within the Rural Banking function. This role involves overseeing daily operations, ensuring compliance with bank policies, and enhancing customer experience through efficient service delivery and operational excellence.

Qualifications

Graduate in any discipline (e.g., BA, BCom, BBA, BSc, BTech, BE)

Skills Required

  • branch operations
  • customer service
  • banking procedures
  • compliance
  • data entry
  • kyc
  • cash transactions
  • digital tools

Location

City: sujangarh · Country: India