Product Manager - Conversational AI
IDFC First Bank · mumbai, India
product managementconversational aicustomer experienceai developmentdata analysisux designexperienced
Job Description
The Product Manager - Conversational AI will define, build, and scale AI-driven solutions to enhance customer engagement and automate workflows. Responsibilities include defining the roadmap for Generative AI solutions, collaborating with AI engineers and UX teams, and monitoring AI performance metrics. The role requires a focus on improving customer experience and operational efficiency through innovative AI applications.
Qualifications
Bachelor’s degree any relevant stream; Post-graduation: Any Stream; Experience: 02+ years of relevant experience.
Skills Required
- product management
- conversational ai
- customer experience
- ai development
- data analysis
- ux design
Location
City: mumbai · Country: India