CSA

Job Description

The Customer Support Associate (CSA) responds to customer queries via emails and chats, providing resolutions and support for various issues. The role requires clear communication, problem-solving skills, and a professional demeanor to enhance customer experience. The CSA will work collaboratively with team members to ensure timely and effective service.

Qualifications

Minimum SSC (10th) passed. Fresher/Experienced with minimum 1 year of experience in a BPO/related industry.

Skills Required

• customer support
• communication
• problem solving
• bpo
• email
• chat
• teamwork
• professionalism

Location

City: mumbai · Country: India