CBS-BMC-Technology Enablement - BMC Product enablement Generalist - Senior Associate - APAC and UK
EY · kochi, India
customer supporttechnologyservice nowwindowsmacoshtmljavascriptcsscommunicationproblem solvingexperienced
Job Description
The role involves supporting and managing EY digital products and technologies, resolving customer queries, and maintaining high standards of customer service. Candidates should have experience in product/technology support and be flexible to work in a 24/7 shift environment. Responsibilities include managing shift operations, troubleshooting issues, and ensuring timely resolution of tickets.
Qualifications
3+ years customer support experience with technology applications or software
Skills Required
- customer support
- technology
- service now
- windows
- macos
- html
- javascript
- css
- communication
- problem solving
Location
City: kochi · Country: India