Consultant, Senior Technical Advisor
Coca-Cola India · remote, India
customer servicetechnical supporttroubleshootingequipment maintenancecrmelectrical knowledgemechanical skillsexperienced
Job Description
The Consultant, Senior Technical Advisor provides technical direction and resolution for fountain dispensers, vending, and coolers. Responsibilities include troubleshooting equipment issues, diagnosing mechanical/electrical problems, and maintaining customer support documentation. The role aims to minimize customer downtime and reduce service costs.
Qualifications
High school diploma; GED equivalent with at least 3+ years of experience in a customer service or technical support role.
Skills Required
- customer service
- technical support
- troubleshooting
- equipment maintenance
- crm
- electrical knowledge
- mechanical skills
Location
City: remote · Country: India