Senior Associate, Production Services Application Support Analyst
BNY Mellon · chennai, India
linuxsqlservicenowapplication supportmonitoringscriptingautomationdatabasecommunicationexperienced
Job Description
The Senior Associate will act as the first line of defense for service disruptions and performance incidents, manage ServiceNow tickets, and support applications like Eagle and Data Vault. The role requires basic Linux support, SQL troubleshooting, and collaboration with both technical and non-technical teams. Candidates should have strong communication skills and a willingness to provide L1/L2 support.
Qualifications
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 4-6 years of experience in a systems SCM environment.
Skills Required
- linux
- sql
- servicenow
- application support
- monitoring
- scripting
- automation
- database
- communication
Location
City: chennai · Country: India