Senior Associate, Client Coverage
BNY Mellon · pittsburgh, United States
account managementclient serviceproblem resolutionkycregulatory complianceexperienced
Job Description
The Senior Associate, Client Coverage oversees assigned client accounts, ensuring satisfaction and efficient problem resolution. This role involves consulting with clients on best practices and regulatory changes, tracking client metrics, and acting as the day-to-day point of contact. The incumbent will gain experience in account management and may provide secondary support on larger accounts under guidance.
Qualifications
Bachelors degree or equivalent experience required; 3-5 years of work experience preferred.
Skills Required
- account management
- client service
- problem resolution
- kyc
- regulatory compliance
Location
City: pittsburgh · Country: United States