Senior Associate, Client Service Management
BNY Mellon · mumbai, India
client servicescommunicationbankingoperationsmultitaskingexperienced
Job Description
As a Senior Associate in Client Service Management, you will act as the primary point of contact for client inquiries, ensuring timely responses and adherence to service levels. You will be responsible for meeting productivity targets and escalating issues as necessary. Strong communication skills and the ability to multitask in a dynamic environment are essential.
Qualifications
Bachelors degree or equivalent experience in Banking/Financial preferred; 3-7 years of work experience in operational area and/or client services desirable.
Skills Required
- client services
- communication
- banking
- operations
- multitasking
Location
City: mumbai · Country: India