Senior Specialist - Contact Centre
Bajaj Finance · pune, India
ciscocontact-centerivrscrmtroubleshootingsupportdeploymentintegrationlinuxwindowsexperienced
Job Description
The role involves managing and supporting Cisco Contact Center applications, ensuring high uptime and performance. Responsibilities include troubleshooting, incident management, and integration of various components like IVR, ACD, and CRM systems. The candidate should have deep knowledge of Cisco solutions and experience in deployment and support.
Qualifications
BE/B-Tech/ Computer Science / IT and electronics
Skills Required
- cisco
- contact-center
- ivrs
- crm
- troubleshooting
- support
- deployment
- integration
- linux
- windows
Location
City: pune · Country: India