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Customer Service Specialist - Non Voice

Axis Bank · chennai, India
customer servicecommunicationbankingsalesproblem solvingteam playerexperienced

Job Description

The role involves effectively resolving customer queries or complaints with excellent satisfaction scores and minimum handling time. Responsibilities include cross-selling and upselling various banking products while ensuring compliance with service and sales guidelines.

Qualifications

Graduate or Post graduate from a recognized institution with 2-5 years of relevant experience.

Skills Required

  • customer service
  • communication
  • banking
  • sales
  • problem solving
  • team player

Location

City: chennai · Country: India