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Branch Relationship Officer-Service

Axis Bank · indore, India
bankingcustomer servicecomplianceoperationsproblem-solvingstakeholder managementexperienced

Job Description

The Branch Relationship Officer-Service is responsible for driving operational excellence and ensuring superior customer service within the branch. This role involves collaboration with internal teams and external stakeholders, focusing on banking processes, regulatory compliance, and enhancing customer satisfaction. Key responsibilities include managing operational efficiency, customer complaint resolution, and adherence to compliance standards.

Qualifications

Postgraduate (MBA preferred)

Skills Required

  • banking
  • customer service
  • compliance
  • operations
  • problem-solving
  • stakeholder management

Location

City: indore · Country: India