Phone Banking Officer
Axis Bank · mumbai, India
customer-servicecommunicationbankingsalesproblem-solvingexperienced
Job Description
The Phone Banking Officer role involves effectively resolving customer queries and complaints while ensuring high customer satisfaction and minimal handling time. Responsibilities include cross-selling and upselling financial products, adhering to service guidelines, and achieving call quality targets.
Qualifications
Graduate or Post graduate from a recognized institution with 2-5 years of relevant experience
Skills Required
- customer-service
- communication
- banking
- sales
- problem-solving
Location
City: mumbai · Country: India