Phone Banking Officer
Axis Bank · chennai, India
customer-servicecommunicationbankingsalesproblem-solvingexperienced
Job Description
The Phone Banking Officer role involves effectively resolving customer queries and complaints while achieving high customer satisfaction scores. Responsibilities include cross-selling and upselling financial products, ensuring process efficiency, and complying with service guidelines. Candidates should possess excellent communication skills and a service mindset.
Qualifications
Graduate or Post graduate from a recognized institution with 2-5 years of relevant experience
Skills Required
- customer-service
- communication
- banking
- sales
- problem-solving
Location
City: chennai · Country: India