Customer Service Specialist - Voice
Axis Bank · noida, India
customer servicecommunicationbankingsalesproblem solvingexperienced
Job Description
The Customer Service Specialist role involves effectively resolving customer queries or complaints with a focus on customer satisfaction and minimum handling time. Responsibilities include cross-selling and upselling products, adhering to service guidelines, and ensuring process efficiency. Candidates should possess excellent communication skills and a service mindset.
Qualifications
Graduate or Post graduate from a recognized institution with 2-5 years of relevant experience.
Skills Required
- customer service
- communication
- banking
- sales
- problem solving
Location
City: noida · Country: India