Senior Customer Success Manager, Corporate Risk
Thomson Reuters · bengaluru, India
customer successsaasrisk managementsalesforcegainsightlegal technologystakeholder managementbusiness acumenexperienced
Job Description
The Senior Customer Success Manager will support customers across the Risk & Fraud suite of products, engaging with executives and driving measurable outcomes. Responsibilities include developing Customer Success Plans, conducting executive business reviews, and leveraging technology tools for client management. The ideal candidate will have a strong background in customer success, particularly in legal technology or risk management.
Qualifications
Bachelor’s degree required; master’s degree is a plus. 3+ years experience in Customer Success portfolios/teams (SaaS preferred).
Skills Required
- customer success
- saas
- risk management
- salesforce
- gainsight
- legal technology
- stakeholder management
- business acumen
Location
City: bengaluru · Country: India