Manager, Customer Success Manager
Thomson Reuters · bengaluru, India
customer successleadershipsaaslegal technologygainsightsalesforceteam managementcustomer engagementexperienced
Job Description
Thomson Reuters is seeking a Manager of Customer Success to lead a team of Customer Success Managers serving enterprise customers in the Corporates Legal suite. The role involves coaching CSMs, managing customer success plans, and driving adoption and expansion within the customer portfolio. Candidates should have leadership experience in a SaaS environment, preferably in legal technology.
Qualifications
Bachelor’s degree required; master’s degree or J.D. is a plus.
Skills Required
- customer success
- leadership
- saas
- legal technology
- gainsight
- salesforce
- team management
- customer engagement
Location
City: bengaluru · Country: India