Manager, Customer Success
Thomson Reuters · bengaluru, India
customer successteam managementsaasgainsightsalesforceaccount managementtax solutionsstrategic planningexperienced
Job Description
The Manager of Customer Success will lead a team of Customer Success Managers while managing a portfolio of enterprise customers. Responsibilities include building customer success plans, tracking product usage, and driving expansion opportunities. The ideal candidate should have experience in mentoring CSM teams and a strong understanding of customer relationship management.
Qualifications
Bachelor's degree required; master's degree a plus.
Skills Required
- customer success
- team management
- saas
- gainsight
- salesforce
- account management
- tax solutions
- strategic planning
Location
City: bengaluru · Country: India