Business Analyst, Customer Success Analytics & AI
Thomson Reuters · bengaluru, India
business-analysiscustomer-successdata-analysisaistakeholder-managementanalyticssqlpower-bitableausalesforceexperienced
Job Description
The Business Analyst will support Customer Success leaders by providing actionable insights and shaping AI strategies. Responsibilities include translating analytics requirements, managing an insights roadmap, and delivering recommendations based on data analysis. The role requires strong stakeholder management and analytical skills, along with experience in AI-driven tools.
Qualifications
4–8+ years in Business Analysis, CS Ops/RevOps, Strategy & Ops, analytics, or similar roles. 1–2+ years using AI-driven analytics platforms or ML tools.
Skills Required
- business-analysis
- customer-success
- data-analysis
- ai
- stakeholder-management
- analytics
- sql
- power-bi
- tableau
- salesforce
Location
City: bengaluru · Country: India