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Associate Customer Success Manager, Growth

Thomson Reuters · bengaluru, India
customer successaccount managementcrmsaasrelationship buildingdata analysisboth

Job Description

As an Associate Customer Success Manager, you will manage post-sale relationships for smaller accounts, driving product adoption and ensuring customer satisfaction. You will monitor customer health, conduct regular check-ins, and collaborate with internal teams to resolve issues. This role is ideal for someone who enjoys building relationships and is eager to grow within Customer Success.

Qualifications

Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience). 1–3 years in Customer Success, Account Management, or similar role within a SaaS company.

Skills Required

  • customer success
  • account management
  • crm
  • saas
  • relationship building
  • data analysis

Location

City: bengaluru · Country: India