Product Support Associate
Thomson Reuters · bengaluru, India
technical supportcustomer servicetroubleshootingcommunicationproblem-solvingexperienced
Job Description
As a Product Support Associate, you will resolve customer inquiries related to software and hardware issues, utilizing advanced troubleshooting tools. You will collaborate with internal teams to address complex technical problems and educate customers on product features. The role requires excellent communication skills and the ability to adapt to new technologies.
Qualifications
Bachelor’s Degree, Minimum of 2 years’ experience in a technical support role
Skills Required
- technical support
- customer service
- troubleshooting
- communication
- problem-solving
Location
City: bengaluru · Country: India