Product Support Associate
Thomson Reuters · bengaluru, India
technical supportcustomer servicetroubleshootingcommunicationproblem-solvingexperienced
Job Description
As a Product Support Associate, you will resolve customer inquiries related to software and hardware issues. You will diagnose technical problems, collaborate with internal teams, and document customer interactions. The role requires excellent communication skills and the ability to adapt to new technologies.
Qualifications
Bachelor’s Degree, Minimum of 2 years’ experience in a technical support role
Skills Required
- technical support
- customer service
- troubleshooting
- communication
- problem-solving
Location
City: bengaluru · Country: India