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Customer Service Specialist

Thomson Reuters · bengaluru, India
customer servicetechnical supportcase managementcommunicationproblem solvingexperienced

Job Description

As a Customer Service Specialist, you will provide voice and non-voice support for TR Tax & Accounting products, resolving customer inquiries related to bills and services. You will ensure timely case management and customer satisfaction while utilizing a complex information system. Strong communication and problem-solving skills are essential for this role.

Qualifications

Bachelor's Degree, Minimum of 2 years work experience

Skills Required

  • customer service
  • technical support
  • case management
  • communication
  • problem solving

Location

City: bengaluru · Country: India