Account Specialist Manager
Thomson Reuters · delhi, India
team managementcustomer retentionupsellingconflict resolutionperformance managementexperienced
Job Description
As an Account Specialist Manager, you will lead a team responsible for customer retention and growth in a global software company. Your role includes developing talent, driving upsell strategies, and facilitating customer conversations. Strong conflict resolution and problem-solving skills are essential.
Qualifications
Bachelor's degree, minimum of 5 years of experience managing a team that supports a U.S.-based Book of Business.
Skills Required
- team management
- customer retention
- upselling
- conflict resolution
- performance management
Location
City: delhi · Country: India